This privacy policy sets out how Kielder Connections Limited, trading as uses and protects any information that a user of its website provides or which it collects when its website is used. Kielder Connections Limited respects, and is committed to protecting, the privacy of every individual who visits its website.


Please read the policy carefully. By continuing to use our site and by submitting personal data to Us, You are agreeing to the terms of this privacy policy.


Information we may collect about You

We may collect and process the following information when You access the site, when You contact Us, or when You register with Us or purchase from Us:


In some cases, the information We collect does not identify You personally. This is statistical data about Our users’ browsing actions and patterns, and does not identify any individual.



We may obtain information about Your general internet usage and the usage of Our website by using a cookie file which is stored on Your browser or the hard drive of Your computer. Cookies contain information that is transferred to Your computer’s hard drive. They help Us to improve Our website and to deliver a better and more personalised service and some of the cookies We use are essential for Our website to operate. For detailed information on the cookies We use and the purposes for which We use them please see our cookie policy.


Storing and processing Your personal information

Any information You give Us will be stored on Our systems and may be processed and used by Us. It may be transferred to, and stored at, a destination within the European Economic Area (“EEA”) where Our servers are located. It may also be transferred to, and stored outside the EEA, and processed by staff, operating outside the EEA, who work for Us or for one of Our business partners or suppliers. Such staff may be engaged in, among other things, the fulfilment of Your order, the processing of Your payment details and the provision of services. By submitting Your personal data, You agree to this transfer, storing or processing. We will take all reasonable steps to ensure that Your personal data is treated securely and in accordance with this privacy policy.


Your personal data will not be disclosed to any third parties except to Our business partners who assist Us in providing Our products and services to You, or as required by law.


Using your information

We may use information held or received about you in the following ways:



If you do not want Us to use Your personal or company contact data for Our marketing purposes or to send You details about special offers or other information which We think may be of interest to You please tick the relevant box situated on the form on which We collect Your data.


Disclosing Your information

We may disclose Your personal data to third parties if:




We are committed to ensuring that Your personal data is secure. In order to prevent unauthorised access, use or disclosure, We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information that we collect online. Our security technologies and procedures are regularly reviewed to ensure that they are up to date and effective.


We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this privacy policy.

Information you provide to us is stored on our secure servers. Unfortunately, the transmission of information via the internet is not completely secure. While we will take reasonable steps to protect Your personal information, We cannot guarantee the security of any information transmitted to Our website; any transmission is at Your own risk.


Your rights and control of Your information

You have the right to, at any time: